Shipping policy
1. Processing Time:
Orders are typically processed within 1-3 business days. This processing time may vary during peak seasons or promotions.
2. Shipping Methods:
We offer a standard shipping option through USPS. The available methods and associated costs will be displayed at checkout.
3. Shipping Destinations:
We currently ship to addresses within the United States (lower 48). If your location is not listed, please contact our customer service for assistance. We are willing to work with you regardless of your location, reach out to us and we will provide a personalized proposal.
4. Shipping Rates:
Shipping rates are calculated based on the weight of your order and the selected shipping method. The total shipping cost will be displayed during the checkout process.
5. Delivery Time:
Delivery times vary depending on the shipping method and destination. Standard shipping usually takes 5-8 days.
6. Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your delivery.
7. International Customs and Duties:
Customers are responsible for any customs duties or taxes that may be incurred upon international shipping. BagBandz is not responsible for these additional charges.
8. Address Accuracy:
Please ensure that your shipping address is accurate and complete. BagBandz is not responsible for orders lost or delayed due to incorrect addresses provided by the customer.
9. Delivery Issues:
In the event of delivery issues, please contact our customer service team promptly. We will work to resolve the matter and assist you in tracking down your order. If USPS tracking shows package delivered to buyer's address, all disputes will need to be made by buyer with local post office.
10. Shipping Delays:
BagBandz is not liable for delays caused by external factors such as weather, customs processing, or carrier service interruptions. We will, however, strive to provide timely updates and support.
11. Shipping Promotions:
From time to time, BagBandz may offer free or discounted shipping promotions. These promotions will be subject to standard BagBandz Shipping policy.
12. Policy Updates:
BagBandz reserves the right to update or modify this shipping policy at any time. Customers are encouraged to review this policy periodically for changes.
If you have any questions or require further assistance regarding our shipping policy, please contact our customer service team. Thank you for choosing BagBandz!